Where are the tickets terms and conditions?

Tickets are issued subject to the terms and conditions listed on the ticket.
Our primary ticketing partner is Fatsoma, and payment plan tickets are available on Skiddle.
If you have any ticket issues please contact Fatsoma or custcare@skiddle.com.
Please only purchase from our Official Ticket Partners and beware of unauthorised ticket agents including Ebay, Gumtree, Viagogo etc to avoid disappointment. Fraudulent tickets will be cancelled on discovery and you will not be granted access to the festival.

What is the difference between VIP tickets and General Admission?

Our dedicated VIP area is for those wishing to elevate their festival experience and is the perfect way to experience Got The Love Festival. You will be given access to our exclusive VIP area which boasts a separate stage viewing area, private cocktail bar & upgraded toilets for VIP use only.

Can I bring additional children with me with my family ticket?

Yes, you can select additional children from the “add-ons” section after you have selected your tickets. However, please note all children aged 17 and under must be accompanied by a parent or guardian and will not be allowed entry without a parent or guardian.

What age are children free until?

We give all children under 5 a free ticket with any adult or family ticket. To book a free under 5’s ticket, please add this on at the time of booking.

What ages are children allowed on a family ticket?

A family ticket includes two children from 5 to 17.


Unfortunately, we can’t issue refunds on purchased tickets. However, for name changes on your ticket please contact your ticket provider.
Fatsoma tickets: Fatsoma
Skiddle Tickets: custcare@skiddle.com